We now offer the facility to book your appointments or order your repeat prescriptions. You can also view your Summary Care Record online.
To use this method you will need to register with Patient Access to create your own unique username and password.
Click here for further instructions.
Make An Appointment?
The practice operates an appointment surgery in the morning. Patients can attend in person or ring in between 9.00-11.00am when they will be given an appointment to see the doctor within 48 hours. Four doctors are available on most mornings. You may consult with any of the doctors at the practice. However, if you want to see a particular doctor and that particular doctor is not available on that day, you are welcome to see any doctor on that day and then make an appointment to see the doctor of your choice. Please be considerate; everybody cannot be seen every day. Please do not come every week; give a chance to other patients who may need to see the doctor more than you. Help us to provide a high quality service, which we strive for.
Appointments for the nurses for different clinics can be made by telephoning 0121 328 1977 or by calling at the surgery. Routine appointments may be made well in advance up to a maximum of two months, which will enable us to offer you an appointment at a time more suitable to your requirements.
Please ensure that you give us your up to date mobile telephone number and we can send you free text reminders of any future appointments at the surgery. Please advise us if you DO NOT wish to receive text reminders.
If you arrive ten or more minutes late for your appointment, without letting us know in advance that you are delayed, you will not be seen and will have to rebook your appointment.
We would appreciate if you could let us know as soon as possible by phoning 0121 328 1977 if you need to cancel an appointment with any member of staff. This allows us to offer your appointment slot to another patient.
Patients who fail repeatedly to attend three appointments with the doctor or nurse, without any reason, will be invited to a meeting with the partners.