Complaints
We always try to provide the best services possible, but there may be times when you feel this has not happened. We have a procedure in place to enable you to let us know if you have a complaint or concern about the service you have received from either doctors or staff working at this practice. If you wish to make a complaint, please ask at reception for the complaint procedure. All complaints will be recorded and written complaints will be acknowledged within three working days of receipt.
NHS Birmingham and Solihull ICB
Compliments, concerns and complaints :: NHS Birmingham and Solihull
Email: bsol.patientexperience@nhs.net
Telephone: 0121 203 3313
Write to: NHS Birmingham and Solihull Integrated Care Board, Patient Experience and Complaints Team, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT
Healthwatch Birmingham and Solihull
Contact Us - Healthwatch Birmingham & Solihull
Email: info@healthwatchbsol.org.uk
Telephone: 0800 652 5278
Write to: PO Box 16875 – Birmingham – B16 6TN
Comments And Suggestions
We are happy to accept and consider comments and suggestions from our patients. Please present your views in writing and drop them in our suggestions box.