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  • 0121 328 1977
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Al-Shafa Medical Centre
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Comments & Complaints

Complaints

We always try to provide the best services possible, but there may be times when you feel this has not happened. We have a procedure in place to enable you to let us know if you have a complaint or concern about the service you have received from either doctors or staff working at this practice. If you wish to make a complaint, please ask at reception for the complaint procedure. All complaints will be recorded and written complaints will be acknowledged within three working days of receipt.

Comments And Suggestions

We are happy to accept and consider comments and suggestions from our patients. Please present your views in writing and drop them in our suggestions box.

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Al-Shafa Medical Centre

5-7 Little Oaks Road, Aston, Birmingham, B6 6JY

  • 0121 328 1977
  • m85123.dadk@nhs.net
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