Prescriptions

Online Facilities

We now offer the facility to book your appointments or order your repeat prescriptions. You can also view your Summary Care Record online.

To use this method you will need to register with NHS APP or Patient Access to create your own unique username and password.

For further instructions visit support.patientaccess.com/faqs

Obtain A Repeat Prescription?

Repeat prescriptions will be issued at the doctor's discretion and are normally for patients on long-term treatment. Requests for prescriptions can be made by telephone by calling Prescription ordering department on 0121 468 0529. We are unable to take orders or issue repeat prescriptions at weekends, public holidays or out of normal surgery hours. Please allow 48 hours before collection and make allowances for weekends and public holidays.

EPS nomination information here

Important Notice For All Patients

Al Shafa Medical Center will no longer be accepting repeat prescription requests from any pharmacies on behalf of patients.

All patients can now order repeats in following ways:

By calling Prescription ordering department on 0121 468 0529.
Patient can also email: sdsmyhealthcare.pod@nhs.net include name, date of birth, surgery name and the items that need ordering.
Online prescription request using NHS APP or Patient Access

Repeat prescriptions will be issued at the doctor's discretion and are normally for patients on long-term treatment. We are unable to take orders or issue repeat prescriptions at weekends, public holidays or out of normal surgery hours.

Please allow 48 hours before collection and make allowances for weekends and public holidays.

Please note that this is not applicable to housebound and vulnerable patients. These patients can continue to order in the same manner via their pharmacies.

Nominating a pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

Online, on the app or website where you order repeat prescriptions
At your GP practice
At any pharmacy that accepts repeat prescriptions

Medication Reviews

From time to time, you will be advised to attend for a Medication Review, blood and/or urine tests, blood pressure checks etc so that we can continue to monitor your condition. If you do not attend for these, further prescriptions may not be issued.

Prescription charges

Find out more about prescription charges on nhs.uk.

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

NHS Medicines A to Z