Telephone: 0121 328 1977
Email: m85123.dadk@nhs.net
NHS 111: Call 111 or visit 111.nhs.uk
Contact Us Online (Total Online Triage): https://florey.accurx.com/p/M85123
Patient Access: www.patientaccess.com
NHS App: www.nhs.uk/nhsapp
Find your NHS number here
You do not need to know your NHS number to use NHS services, but it can be useful to have it
Location
Al-Shafa Medical Centre, 5-7 Little Oaks Road, Aston, Birmingham, B6 6JY
Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.
Check you live in our catchment area
Facilities for Our Less Able Patients
Wheelchair access to the building is via the front entrance. Patients' services are provided at ground floor level. However, a lift for disabled patients is provided to access the first floor. A disabled patients' WC is provided on both floors. Please let us know if you have any difficulties with access.
Opening Hours
The surgery is open: Monday to Friday 8.00am to 6.30pm.
The surgery phone line is open all day and does not close at lunchtime.
Extended Hours Service
We provide the following extended hours service (apart from our core services):
| Monday |
6.30pm to 7.00pm |
| Tuesday |
6.30pm to 7.00pm |
| Wednesday |
6.30pm to 7.00pm |
| Thursday |
6.30pm to 7.00pm |
| Friday |
6.30pm to 7.00pm |
Evening and weekend appointments now available
Along with our usual opening hours, we offer our patients extended access appointments at evenings and weekends. These are available at our local SDS MyHealthcare Hubs. To book an extended access appointment, please speak to one of our receptionists.
More information here.
Consulting Hours
By appointment only: Monday to Friday 8.00am to 6.30pm
9.00am to 1.00pm by appointment
4.30pm to 7.00pm by appointment
1.00pm to 4.30pm surgery is open for admin hours and patient enquiries
Reception staff are available in between the surgery hours in person and by telephone from 9.00am to 12.00pm to take prescription orders, book appointments and take messages. Doctors or nurses may not be available in between those hours. Our experienced reception staff will advise you of the appropriate action to take.
There is a red prescription box allocated in the reception waiting area. Please use the right side of your repeat prescription form and drop it in the box. The notice required for a repeat prescription is 48 hours and can only be collected between 9.00am and 12.00pm.
Please note the surgery will be closed on all recognised bank holidays.
Out of Hours
If you require medical attention when the surgery is closed please telephone the NHS 111 Service on 111.
In the event of a life threatening emergency call 999.
Phone 111 for conditions that do not require attendance at a hospital accident or emergency department but cannot wait until the surgery next opens - there is no charge for phoning 111 however you do need at least 1p credit on your mobile phone. This service offers locally based out of hours advice and treatment and you will not be required to wait for a call back. Your call will be handled straightaway by a trained operator.
You can also use NHS 111 online (111.nhs.uk).
111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Other Service Options: